Privacy Policy

1. Introduction

Aster Reef ("we", "us", or "our") respects your privacy and is committed to protecting the personal data we hold. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our services.

2. Data Controller Details

Aster Reef Ltd is registered under company number SC908221, with our registered office at 40/8 East Craig Riggs, Edinburgh, EH12 8JA, UK. For any questions regarding this policy or your personal data, please contact us at info@asterreef.com.

3. Information We Collect

This website is an informational static site and does not use tracking cookies, advertising pixels, or automated profiling. We only collect personal data that you voluntarily provide to us when communicating with us directly (for example, by email or phone), which may include:

• Your name, job title, and company name;
• Your email address and telephone number;
• Details included in your enquiry or business correspondence.

Please note that our website hosting provider may automatically collect and retain standard server logs (such as IP addresses, browser types, and access timestamps) as necessary to maintain the security, reliability, and operation of the hosting infrastructure.

4. Lawful Basis for Processing

Under UK data protection law, we process enquiry data under the lawful basis of legitimate interests to respond to business enquiries, communicate with prospective and existing clients, and manage our day-to-day commercial operations. Where an enquiry leads to a commercial engagement, we also process data as necessary for the performance of a contract and to comply with legal obligations.

5. How We Use Your Information

We use your contact and enquiry information solely for legitimate business purposes, including:

• Responding to your enquiries and providing information about our software development, web portal, and consultancy services;
• Preparing proposals, statements of work, or service agreements at your request;
• Complying with legal, accounting, and regulatory obligations.

6. Data Sharing and Retention

We do not sell, rent, or trade your personal information to third parties. We retain business correspondence and client records only for as long as necessary to fulfil the purposes for which they were collected, or as required by applicable tax and corporate laws.

7. Your Rights

Under applicable data protection laws, you have the right to request access to, correction of, or deletion of the personal data we hold about you, or to object to its processing. To exercise any of these rights, please email info@asterreef.com.

8. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance at info@asterreef.com so we can address your query. You also have the right to lodge a complaint with the UK supervisory authority for data protection, the Information Commissioner's Office (ICO), at ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page with an updated revision date.